Process Improvement from Dean Dorton Ford
September 28th, 2009 — business901Glenn Whitfield serves as Director of Dean Dorton Ford’s Process Improvement Services group based out of the Louisville office. Glenn was my guest on the Business901 Podcast and we had the opportunity to discuss DDF’s methodology for improvement within an organization. Their methodology concentrates on a Value stream Analysis to determine their clients individual needs. It was a discussion around practical hands on implementation and the role middle managers play.
Glenn has over twenty years of professional experience, he has managed and assisted organizations through a variety of improvement strategies and tactics, ranging from organization-wide Performance Improvement eff orts to facilitation of Value Stream Mapping or Kaizen events. A Six Sigma Black Belt, he utilizes tools and methodologies from Lean, Six Sigma, Theory of Constraints, and traditional process improvement techniques to improve operations.
Related Information: Value Stream Mapping


















tion. She is an advocate for Lean Six Sigma at Xerox and has led many Black Belt projects including the nomination of Black Belt candidates and the growth of Xerox Team Accelerator. Team Accelerator is a workshop program that utilizes the Belbin Team Role system to help teams draw on the strengths of each team member and work together. I seldom find the enthusiasm that Aqua brings to the Lean Six Sigma world. If you need your Six Sigma team to get pumped up about their next Six Sigma project this might be the podcast for them.








