Gwendolyn D. Galsworth, Ph.D., is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Research.

Galsworth established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace. For the next 15 years, she worked with companies to create and proof a series of methods and formulate them into a single, sustainable framework that have come to be known as the Technologies of the Visual Workplace.

A Shingo Prize and Malcolm Baldrige Examiner, Galsworth has helped companies all over the world to accelerate their rates of transformation, strengthen cultural alignments and achieve long-term, sustainable bottom-line outcomes. Her clients include Fortune 500 companies around the world.

This Business901 podcast; Be Productive, Be Visual is the second of a two part series.

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Gwendolyn D. Galsworth, Ph.D., is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Research.

Galsworth established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace. For the next 15 years, she worked with companies to create and proof a series of methods and formulate them into a single, sustainable framework that have come to be known as the Technologies of the Visual Workplace.

A Shingo Prize and Malcolm Baldrige Examiner, Galsworth has helped companies all over the world to accelerate their rates of transformation, strengthen cultural alignments and achieve long-term, sustainable bottom-line outcomes. Her clients include Fortune 500 companies around the world.

This Business901 podcast; Be Productive, Be Visual is the first of a two parts.

Listen Now:

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Mike Osterling of Osterling Consulting was my guest on the Business901 Podcast. We had the opportunity to discuss White Collar Kaizen and the differences between executing Kaizen events in production versus office environments.  Mike specializes in Lean Operations implementation and training. As Lean Manufacturing Manager for Square D Company, he led their transition from traditional production to an operation focused on aggressive continuous improvement. Plant-wide improvements included: 65% reduction in DPMs, 52% reduction in customer complaints, 79% reduction in accident rate, 59% improvement in productivity, 530% improvement in WIP turns, lead time reduction from three days to 15 minutes, 80% scrap reduction and a 93% increase in space utilization.

Mike is also the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. a practical, how-to guide for planning, executing, and sustaining rapid improvements in office, service, and technical environments. Geared to continuous improvement professionals and leadership teams, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and creating a culture with an integrated focus on customer value, quality, cost, and service. Mike is an expert facilitator for a Kaizen event, contact him through his website www.mosterling.com

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