Posted by business901 on February 15, 2010
Does Agile need Lean Six Sigma type metrics to work? How do you obtain Voice of Customer in Agile processes when you are the size of Xerox? How does pair programming work? In the Business901 podcast, we asked these questions
to a couple of the leading experts from Xerox Corporation’s Lean Six Sigma Software team. And they did not disappoint me with the answers.
Helen DeNero is the Program Manager for Design for Lean Six Sigma for Software at Xerox Corporation and is responsible for the training of Lean/Agile tools and methods across the corporation. While at Xerox, Helen has held numerous positions within product development, including software development on the DocuTech products, Product Integration Management on FreeFlow Print Server, and Manager of Customer and Service Support for the Production Systems Group products.
Patrick Waara has been with Xerox for nearly 25 years holding a variety of jobs at Xerox, including developing user interface systems for Xerox's DocuTech and Systems Architect for Xerox's iGen3, all dealing with software development and systems. He is currently a Software Design for Lean Six Sigma Master Black Belt Candidate and a Lean Six Sigma Black Belt Candidate where he is teaching Lean, Six Sigma, and Agile techniques to Xerox's software development community improving software development capability.
Posted by business901 on February 8, 2010
I had the pleasure of interviewing Anthony Bennett editor of the new book, THE BIG BOOK OF MARKETING released in January 2010 by McGraw-Hill on the Business901 Podcast. the book is based on material developed for one of Georgetown University Business School’s most popular marketing courses, THE BIG BOOK OF MARKETING is a unique and comprehensive guide to essential marketing practices from the world’s best marketers. The 86 companies represented in the book are industry leaders representing a range of goods and services, high-tech and low-tech industries, and industrial and consumer fields. Each chapter offers their real-life lessons and practical takeaways on every topic necessary for marketers to master today.
As Tony said in the podcast it is not a book filled with ideas from PHD’s. It is a book filled with authors that have CEO, V.P after their names and companies from Boeing to Atlas Air and BzzAgent to Ogilvy. What I found interesting in the book is the diversity of the content. I called it a book of short stories! Great reading, Great knowledge of information.
Anthony G. Bennett (Washington, D.C.) has worked in marketing for over 22 years, including as an international marketing research analyst with Union Camp (now International Paper), general manager/vice president for Hunt-Marmillion Public Relations (now Ogilvy), Special Assistant promoting the first Bush administration’s National Energy Strategy, and marketing consultant to small companies and national organizations. He now teaches marketing at Georgetown University.
Posted by business901 on February 1, 2010
Last week the Business901 podcast featured Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I had to split the podcast and this is part 2 These podcasts are a wealth of information on Kaizen Events and a great companion to her book.
Karen Martin is a seasoned and highly rated Lean practitioner and educator who specializes in applying Lean and developing continuous improvement cultures in service, government, knowledge work, research, and office settings. She was one of the first operations design experts to focus 100% on applying Lean principles and tools in non-manufacturing environments. Her expertise also includes a keen understanding of customer value, which she honed while serving in sales and marketing roles, and legal and regulatory issues, which she developed while working in highly regulated and litigious environments. She has provided support to organizations in a broad range of industries including: manufacturing, financial services, healthcare, government/military, engineering design, information technology, construction, oil and gas production, insurance, distribution, and publishing.
