Posted by business901 on January 31, 2011
Sample the first 2 minutes of this podcast. This is a tool-less conversation about social media. We actually started out the podcast with me commenting on the title and telling Francois that when I first picked it up, I thought, yes another book on social media which led to this comment:
Francois: I think a lot of people are like that. I wish we wouldn't have had the subtitle that says it's a competition by leveraging social media, because that's what people think: "Ugh, there's another social media book," and it's so not a social media book, it's really a business book.
In The Hyper-Social Organization: Eclipse Your Competition by Leveraging Social Media
, Francois Goissieaux of Human 1.0 and Ed Moran of Deloitte identify how (and which) social media are fundamentally changing core business processes and the way businesses and customers interact. These changes are being driven by what the authors call the “Hyper-Social Shift.”
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Posted by business901 on January 24, 2011
Jim ("Cope") Coplien was my guest on the Business901 podcast. We discussed his new book,Lean Architecture: for Agile Software Development
but I found Cope’s view on Lean and Agile quite interesting. His knowledge of the subject goes far beyond the software practices that he writes about. Whether you are in IT or not, I think this podcast really helps in understanding Lean as a methodology. 
Cope is a speaker and author whose works range from programming and architecture to ethnography and organizational design. He is a founder of the Software Pattern discipline and of organizational patterns, which in turn were one of the foundations of Scrum. Though he writes for a technical audience, his works focus on the human element of product development. His latest work, "Lean Architecture" is as much about how architecture helps make software usable, as it is about software maintainability on the technical side.
Other books:
Organizational Patterns of Agile Software Development
Advanced C++ Programming Styles and Idioms
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Posted by business901 on January 17, 2011
Mike Osterling, who is the President and Principal Consultant at Osterling Consulting was my guest on the Business901 podcast and our discussion centered around A3 problem solving and A3 thinking. Mike is a long-term Lean Practitioner and it is interesting on his initial comment in the podcast when I asked, What he has been doing since I last talked to him? 
Mike said, “Its been interesting because I've been reengaging with some clients and moving on from a lot of the traditional Lean tools, whether they're being applied in office environment or of a shop floor and going to what they're perceiving as advance concepts. So that's exactly in line with what we want to talk about today; problem solving and A3 thinking. So it's been a good journey and what I think is done in a normal evolution of thought and development.”
Osterling Consulting was founded by Mike Osterling in 2000 with the purpose of supporting organizations on their continuous improvement journey. Building upon 18 years of internal experience in operations leadership roles, Mike has worked full time for the last 13 years applying the lean concepts in manufacturing and office environments.
Mike is also the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments.
a practical, how-to guide for planning, executing, and sustaining rapid improvements in office, service, and technical environments. Geared to continuous improvement professionals and leadership teams, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and creating a culture with an integrated focus on customer value, quality, cost, and service. Mike is an expert facilitator for a Kaizen event, contact him through his website www.mosterling.com
Sample A3 is available on the Business901 blog post on this Podcast.
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Problem Solving
Posted by business901 on January 10, 2011
Steve Denning’s new book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century
(Jossey-Bass, 2010) was the topic of our discussion. Radical management is a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management. 
Steve is also the author of the award-winning books, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (J-B US non-Franchise Leadership)
and The Leader's Guide to Storytelling: Mastering the Art and Discipline of Business Narrative
. Steve works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and reinventing management. From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank. In November 2000, Steve Denning was selected as one of the world’s ten Most Admired Knowledge Leaders (Teleos). In the Fall of 2009, Steve was a Visiting Fellow at All Souls Colleges, Oxford University, UK.
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Posted by business901 on January 2, 2011
Daniel Matthews is an expert trainer with 30 years of training experience including Lean implementation and Training within Industry (TWI). He has spent fourteen of those years with the Toyota Company where he created and made use of the A3 as a core component of continuous quality improvement. Dan is the author of The A3 Workbook: Unlock Your Problem-Solving Mind
and presently employed at the Kentucky Manufacturing Assistance Center. Website: http://kmac.org email: a3workbook@gmail.com
Our Podcast discussed A3 thinking and problem solving. With Dan’s vast experience in the subject we were able to dig deep into the subject and talk about his experiences both positive and negative utilizing A3s. It was not about how to develop an A3 culture. It was a nuts and bolts discussion.
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