Posted by business901 on September 26, 2011
Alan is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design. He helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas. He is the founder and CEO of Net Objectives and also can be found on twitter @alshalloway. 
Alan is the primary author of
Essential Skills for the Agile Developer: A Guide to Better Programming and Design
Lean-Agile Software Development: Achieving Enterprise Agility
Design Patterns Explained: A New Perspective on Object-Oriented Design
And a favorite of mine: Lean-Agile Pocket Guide for Scrum Teams
This podcast is broken down into 3 parts. I had trouble running Alan down and finally caught him on his cell phone so the quality is not the best. However, Alan delivered great content and we could hardly stop talking. His view of the Agile community, Scrum, Kanban and Lean is unique and refreshing.
Part 1 of 3: Alan Shalloway discusses the state of Agile!, part 1 of 3
Related Information:
The Lean Agile Train Software Transcription
Understand Scrum, Understand Implementing PDCA
Lean Architecture: for Agile Software Development
The differences in Lean and Agile
Posted by business901 on September 19, 2011
Alan is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design. He helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas. He is the founder and CEO of Net Objectives and also can be found on twitter @alshalloway. 
Alan is the primary author of
Essential Skills for the Agile Developer: A Guide to Better Programming and Design
Lean-Agile Software Development: Achieving Enterprise Agility
Design Patterns Explained: A New Perspective on Object-Oriented Design
And a favorite of mine: Lean-Agile Pocket Guide for Scrum Teams
This podcast is broken down into 3 parts. I had trouble running Alan down and finally caught him on his cell phone so the quality is not the best. However, Alan delivered some great content and we could hardly stop talking. His view of the Agile community, Scrum, Kanban and Lean is unique and refreshing.
Related Subject discussed in podcast: A transcription of the Business901 Podcast, Should you Manage your Organization with Agile Techniques?. My guest was Steve Denning’s, author of the new book, The Leader’s Guide to Radical Management: Reinventing the Workplace for the 21st Century (Jossey-Bass, 2010).
Related Information:
The Lean Agile Train Software Transcription
Understand Scrum, Understand Implementing PDCA
Lean Architecture: for Agile Software Development
The differences in Lean and Agile
Posted by business901 on September 12, 2011
True service innovation demands that you shift the focus away from the solution and back to the customer. To achieve this shift in your business--one that takes you from making educated guesses to building a clear model to guide service innovation—Lance Bettencourt instructs on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. Among the numerous key ideas and practices are:
- Insight on understanding the different types of clients you serve—and how your products deliver value to them
- Ways to design specific frameworks for discovering service innovation opportunities for new, improved, and supplementary service products
- Practical guidance on staying focused on the "fuzzy front end" of service innovation
- The fundamental elements of a winning service strategy
We did not get to all of these points in the podcast with Lance. You would have to read his book,Service Innovation: How to Go from Customer Needs to Breakthrough Services
to find all of them. But we did begin the conversation discussing Job-Centric Innovation, an idea that Lance is an expert on.
After several years on the marketing faculty at Indiana University, he began his career as an innovation consultant with Strategyn. His book is a melding of his personal skills and passion for services and innovation. He is currently an independent innovation speaker and trainer, providing executive education to many of the world's leading companies.
Related Information:
The Service-dominant Logic of Marketing: Dialog, Debate, And Directions
If all of us need to be marketers, what’s the framework?
7 Principles of Universal Design & Beyond
The Common Thread of Design Thinking, Service Design and Lean Marketing