IT in the Digital Service Economy

Jeff  Sussna founder of Ingineering.IT, facilitates Adaptive IT through teaching, coaching, and strategic design. He is the author of a new book Designing Delivery: Rethinking IT in the Digital Service Economy.

The book and our conversations covers a lot of ground. If you are not familiar with a few of these terms, Jeff gives one of the most straight forward and understandable explanation you will hear. Subjects include Service Dominant Logic, The Promise Theory, Service Design, Post-Industrial, Cybernetics, DevOps and the Four Dimensions of Digital Service.

Business901 iTunes Store

Mobile Version

New Accessibility for the Business901 Podcast

CAP-Do (More Info): What makes CAP-Do so attractive is that it assumes we do not have the answers. It allows us to create a systematic way to address the problems (pain) or opportunities (gain) from the use of our products and services.

Lean Marketing eBooks (More Info): Excerpt from the Lean Marketing House
Listen Now:


Comments | Embed | Download | Plays (Loading)

Thinking Strategically

Paul Butler is one of the authors of the new book, Think to Win: Unleashing the Power of Strategic Thinking. At GlobalEdg. LLC, Paul accelerates the development of leaders and organizations that require them to create and lead high performing cultures. With over 30 years of experience in the public and private sectors, he is well positioned to support organizations going through large scale change efforts. Paul's facilitation methodology is proven to produce sustainable results with executive teams and boards. He uses his broad management experience in sales, marketing, operations, and organizational development to help organizations achieve leadership and functional excellence.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Extending Your Platform to Membership

Robbie Kellman Baxter is a long-time advisor to some of the most popular membership-based businesses and author of the recent book, The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue. Membership surpasses subscriptions, sharing, and meshing – it’s about appealing to the human needs of a changing population.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Applying the 7 KATA to Knowledge Work

Shingo Prize winning author, Conrad Soltero. Conrad won the Shingo Prize as the principal author of The 7 Kata: Toyota Kata, TWI, and Lean Training. It was published in 2012 by Productivity Press. He works at the Texas Manufacturing and Assistance Center or TMAC as we’ll call it and is a Shingo prize examiner.

For the last 20 years, Conrad has provided industry with a wide array of management and workforce development services. He has been published in various media outlets and the principle author of the award-winning book, The 7 Kata, co-authored with Patrick Boutier. Conrad and Patrick are both certified through the TWI Institute as a trainer in Job Instructions, Job Relations, Job Methods, Problem Solving and Job Safety.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Evolution of the Product through Configuration Management

Jon M. Quigley PMP CTFL is a principal and founding member of Value Transformation, a product development training and cost improvement organization established in 2009. He has nearly twenty five years of product development experience, ranging from embedded hardware and software through verification and project management.

Jon's latest book is Configuration Management: Theory, Practice, and Application.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

5-Step Process on Building Brands

Carolina Rogoll has been building some of the world's most beloved brands for over ten years. Employed at Procter & Gamble, the world's largest consumer packaged goods company, she has worked across different product categories in global markets and led several complex initiatives with diverse teams. She has passion for building winning brands and a strong track record in business management and coaching.

Dedicated to growing capability, she has been on the faculty of the first-ever Masters in Branding program at the School of Visual Arts in New York City since 2011, where she created the inaugural (and very popular) brand management seminar. Her New Book is Star Brands: A Brand Manager's Guide to Build, Manage & Market Brands.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Should Projects Ever End?

Evan Leybourn pioneered the field of Agile Business Management; applying the successful concepts and practices from the Lean and Agile movements to corporate management. He keeps busy as a senior IT executive, business management consultant, non-executive director, conference speaker, internationally published author and father. In this podcast, Evan breaks new ground and challenges the notion that projects should have an ending.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Coaching Agile Software Teams

Troy Tuttle, KCP, is the owner and a principal consultant at KanFlow. He is a practicing Agile software developer and Lean-Agile-Kanban coach to software teams, project managers and executives. He helps software professionals and teams improve through approaches that support better clarity, understanding, and continuous learning. Troy is the founder of the Kansas City Limited WIP Society and is a regular speaker on topics of Lean, Agile, and Kanban.  The foundation for Troy’s knowledge in software development is based on real-world successes and failures with software projects and Lean-Agile.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Applying Lean Principles to Improve User Experience

Jeff Gothelf is a designer, an Agile practitioner with a specific expertise in User Experience culminating in his book Lean UX: Applying Lean Principles to Improve User Experience. His daytime job is currently as Managing Director in Neo’s New York City office. Previously, Jeff has led teams at TheLadders, Publicis Modem, WebTrends, Fidelity, & AOL.

Inspired by Lean and Agile development theories, Lean UX lets you focus on the actual experience being designed, rather than deliverables. This book shows you how to collaborate closely with other members of the product team, and gather feedback early and often. You’ll learn how to drive the design in short, iterative cycles to assess what works best for the business and the user. Lean UX shows you how to make this change—for the better.

  • Frame a vision of the problem you’re solving and focus your team on the right outcomes
  • Bring the designers’ toolkit to the rest of your product team
  • Share your insights with your team much earlier in the process
  • Create Minimum Viable Products to determine which ideas are valid
  • Incorporate the voice of the customer throughout the project cycle
  • Make your team more productive: combine Lean UX with Agile’s Scrum framework
  • Understand the organizational shifts necessary to integrate Lean UX

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Capturing the Legacy of Peter Drucker

The Business Development Director of the Drucker Institute, Peter Gondolfo, joined me on the podcast to discuss Peter Drucker and the future of the institute. I think you will be quite surprised at how Peter Drucker’s Legacy is evolving.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Are You Qualified to Drive the Boat?

Randy Nelson, author of The Second Decision, is a speaker, a coach, a Qualified Entrepreneur, and a former nuclear submarine officer in the U.S. Navy. He co-founded and later sold two market-leading, multimillion dollar companies–Orion International and NSTAR Global Services. Randy now runs Gold Dolphins LLC, a coaching and mentoring firm to help entrepreneurial leaders and CEOs become Qualified Entrepreneurs and achieve their maximum potential.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

Solving Complexity with Simplicity

Dr. Donald Sull  is a Senior Lecturer in the Technological Innovation, Entrepreneurship, and Strategic Management group at the MIT Sloan School of Management, where he teaches courses on Competitive Strategy and Strategy Execution in Volatile Markets. His recent book, Simple Rules: How to Thrive in a Complex World challenges your thinking on solving complex problems.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

Listen Now:


Comments | Embed | Download | Plays (Loading)

- Older Posts »

Quantcast