Business901

Jamie Flinchbaugh is co-founder and partner of the Lean Learning Center, bringing successful and varied experiences of lean transformation as both a practitioner and facilitator. Under the leadership of Jamie and the Center’s senior managers, the Lean Learning Center has become one of the most recognized and premier lean providers in the world.

We used The Hitchhiker’s Guide to Lean and the Lean Learning Center as the jumping off point but soon wandered into the development of a Lean Culture. I am always curious about how one starts. Jamie did a great job explaining.

The Lean Learning Center is committed to developing leaders and learners for lean transformation, and delivering the resources and curriculum to help you learn and gain valuable new skills. The Center provides the most advanced, comprehensive and effective lean curriculum available anywhere, combined with a highly effective and unique learning environment to provide you with an experience that is as close to learning inside Toyota as you can find.

Related Post on the Business901 Blog:

The Hitchhikers Guide To Lean Review

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My podcast this week featured Robert Stapp of OP-EX Direct Results Inc. In the 1st session of this 2-part series, Robert discusses Hoshin Kanri aka Policy Deployment. Robert is an executive professional with nineteen years Lean Six Sigma Operation Management experience domestic and internationally.  He is a Certified Six Sigma Black Belt (since 1998) and Certified Lean Master™ (CLM) process improvement expert ( since 2005). Robert is an author and speaker for Lean Six Sigma business transformation and quality engineering solutions. As a certified kaizen instructor he has managed, facilitated and been involved in continual improvement his entire career.

Robert is the Founder and President of OP•EX Direct Results Inc. which was established in 2006 as an S-corporation based out of Huntington, Indiana as a performance improvement and management consulting firm which focuses on creating value and delivering results for clients.

Operating Excellence™ is a highly advanced and sophisticated system of management sciences, which leverages Lean Six Sigma, Engineering Solutions and Leadership to establish world class performance. OP•EX Direct Results Inc. has served both manufacturing and service industries; such as Health Care, Publishing, Food & Beverage, Automotive Manufacturing, Mining Equipment, Commercial Glass, Printing, Milling & Foundry Operations, and Construction Goods leveraging his experience and knowledge to positively transform entire business enterprises.

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I always wondered, even before I started applying Lean Marketing Principles , why the marketing process rarely considered what stages a customer went through to buy their product or service. Customer usually have a fairly regimented way they conduct business and a very structured purchasing pattern. Most will even tell you and the fact of the matter is, that your sales people already probably know it. Document that process, even create a sales funnel or hour glass on this process. If you do this, it will create an entire different way of looking at your marketing. From the customers point of view!

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Starting with a basic small business marketing plan, like the Marketing Plan Pro powered by Duct Tape Marketing, a business and its employees can adhere to the most recognized quality program in the world. Through such a process, one can develop structure, reduce variances, cut costs, and streamline processes.

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Enclosed is a brief audio version of my article that was published on the American Express Open Forum.

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If you are considering changing your marketing at all this year, this is one formula that may work.

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Craig Crook of the TQM network discussed Best Practices, Lean and Lean Six Sigma applications. This is the audio excerpt from the Connecting Your Passion show hosted by Joe Dager of Business901.

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