Aug 15, 2017

See it, Solve it, Share it

Daniel Matthews' work spans the spectrum from the University of Tennessee and Delta Faucet to Mercedes-Benz, 3M, and more. His book, The A3 Workbook: Unlock Your Problem Solving Mind is one of the best books that I know of for organizations struggling to solve problems effectively the first time. I first met Dan when he participated in the podcast for this book, Nuts and Bolts of A3 Thinking.Dan has worked for Toyota as a trainer and for the Kentucky MEP. Currently, he is the Executive Engagement Expert at Continue2Improve.com, a comprehensive leadership training organization dedicated to helping people Step Up to Challenges, Stand Outamong peers and Inspire ACTION in Others! 

 

The podcast started out as a discussion on his latest book, Teaching People to See: Toyota's Secret to Creating Exceptionally Engaged and Empowered Employees and quickly evolved to the fundamental 8-step problem-solving process. However, it was a people versus a tool conversation embodied in the saying, See it, Solve it, Share it. In my mind, this simple saying was at the heart of the book and our conversation. The podcast is 40-minutes long but I think you will find the time worthwhile.

 

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Aug 9, 2017

Building a Sustaining Lean Culture

Susan Kamacho,  HR Manager for Gemline, delivered Making Culture Visuals Come Alive – Three Easy Steps webinar as a lead-up to the 2017 Lean People Development Summit. During the webinar Susan shared:

  • Process that assisted in the creation of their culture visual
  • Getting the leadership team to embrace the culture visual
  • How the visual “came alive” with the entire facility

 

I was excited enough to ask Lean Frontiers the opportunity to share it with my podcast audience. I owe a special thank to Dwayne Butcher. Also, if you prefer the audio only it is below and on my regular Podcast channels. If you prefer to watch the video, please go to this page: http://leanpeopledevelopment.com/culturevisuals/ 

 

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About: Lean Frontiers hosts leading-edge, intensely-focused learning events for the lean community. These events take the form of Large Summits, hands-on workshops, and online learning opportunities. A unique mix of thought leaders and practitioners present, and facilitate in a variety of learning formats at each event. Everything they do is focused on involving everyone in lean thinking and giving them the skills to sustain it. Founded in 2004 by Jim Huntzinger and with business partner Dwayne Butcher, Lean Frontiers has grown considerably offering lean events in the United States, Europe and Asia Pacific. For more information on Lean Frontiers, visit www.leanfrontiers.com.

 

Lean People Development is part of Lean Leadership Week that starts with the 2-day Lean People Development Summit and ends with the 2-day Lean Accounting & Management Summit. Between the 2 events is a unique offering of workshops applicable to both sets of attendees. Join executives and their teams from around the globe and explore best practices as it relates to developing people and managing the business of the lean enterprise. Lean Leadership Week takes place September 11-15, 2017 in the charming Southern city of Savannah, GA! For more information visit: http://leanpeopledevelopment.com/.

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May 8, 2017

7 Essential Coaching Questions

Michael Bungay Stanier is the Senior Partner of Box of Crayons, a company that helps organizations do less Good Work and more Great Work. He has written a number of books. His latest,  The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever. helps to teach managers how to make coaching part of their everyday job.  In  it, he drills down on 7 essential questions and as Michael says, “ to demonstrate how—by saying less and asking more–you can develop coaching methods that produce great results.”

 

I have written about and recommended this book since the outset of this publication, August 2016. If you want ideas of how I utilize this material check out these blog posts, And What Else? – Michael Bungay Stanier and The Best Sales Question is not Why, it is What.  However, I encourage you to listen to the podcast first for some great insight on The Coaching Habit.

 

P.S. If you are a Kata practitioner this material needs to be in your library. I own both the Kindle and Audible versions.

 

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Feb 19, 2017

Kata Training Audio Book

This is a collection of Business901 podcasts on Kata Training. It is about 3-hours in length and features the following guests: 

 

The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites is the Toyota Kata. In her organization, Tracy plays the role of Chief Education Organizer. 

 

Yours truly, Joe Dager discussing the subject of the Marketing Kata. Marketing Katas have come about from my work as a Lean practitioner specializing in Service Design and Sales and Marketing. During this time, I have developed a process of using Kata in my marketing as the basic way I become involved with clients. Unless you have developed a standard practice, marketing is not anything more that an experiment. Kata is a way of doing. A way of developing structured practice routines. 

 

Pat Boutier, co-author of The 7 Kata: Toyota Kata, TWI, and Lean Training, that question and below was his reply.  The book received the Shingo Award for Research and Professional Publications from the Shingo Prize for Operational Excellence. It discusses the blend of Training within Industry (TWI) with Kata in a very unique way.

 

Shingo Prize winning author, Conrad Soltero. Conrad won the Shingo Prize as the principal author of The 7 Kata: Toyota Kata, TWI, and Lean Training. It was published in 2012 by Productivity Press. He works at the Texas Manufacturing and Assistance Center or TMAC as we’ll call it and is a Shingo prize examiner.

 

Brandon Brown delivers tangible and sustainable continuous improvement results as a Toyota KataCoach and Lean Instructor/Facilitator as an Associate for the W3 Group. Since 2006, Brandon has been a Professor of Operations Management at the University of Arkansas in Fayetteville teaching courses in the Industrial Engineering department such as Lean Production and Leadership Principles and Practices for the Master of Science in Operations Management degree program.

 

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Jul 11, 2016

Learning Kata in the Workplace

Tracy Defoe is the president and chief Education Organizer of The Learning Factor Inc. A Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy does this is a variety of ways and one her favorites is the Toyota Kata. That was our primary discussion point for the upcoming Business901 Podcast.

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Nov 3, 2015

Brandon Brown on the Toyota Kata (Part 2 of 2)

Brandon Brown delivers tangible and sustainable continuous improvement results as a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. Since 2006, Brandon has been a Professor of Operations Management at the University of Arkansas in Fayetteville teaching courses in the Industrial Engineering department such as Lean Production and Leadership Principles and Practices for the Master of Science in Operations Management degree program. Brandon is a Southeast Region Board Member for the of the Association for Manufacturing Excellence. He is also a Certified John Maxwell Coach, Teacher, and Speaker. Toyota Kata is documented in Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results.

Be Sure to Listen to last week's episode: Brandon Brown on the Toyota Kata (Part 1 of 2)

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Related Transcription and Videos: Using the Toyota Kata

CAP-Do (More Info): What makes CAP-Do so attractive is that it assumes we do not have the answers. It allows us to create a systematic way to address the problems (pain) or opportunities (gain) from the use of our products and services.

Lean Marketing eBooks (More Info): Excerpt from the Lean Marketing House

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Oct 27, 2015

Brandon Brown on the Toyota Kata (Part 1 of 2)

Brandon Brown delivers tangible and sustainable continuous improvement results as a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. Since 2006, Brandon has been a Professor of Operations Management at the University of Arkansas in Fayetteville teaching courses in the Industrial Engineering department such as Lean Production and Leadership Principles and Practices for the Master of Science in Operations Management degree program. Brandon is a Southeast Region Board Member for the of the Association for Manufacturing Excellence. He is also a Certified John Maxwell Coach, Teacher, and Speaker. Toyota Kata is documented in Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results.

Be Sure to Listen to next week's episode: Brandon Brown on the Toyota Kata (Part 2 of 2)

Business901 iTunes Store

Mobile Version

New Accessibility for the Business901 Podcast

Related Transcription and Videos: Using the Toyota Kata

CAP-Do (More Info): What makes CAP-Do so attractive is that it assumes we do not have the answers. It allows us to create a systematic way to address the problems (pain) or opportunities (gain) from the use of our products and services.

Lean Marketing eBooks (More Info): Excerpt from the Lean Marketing House

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Jul 13, 2015

Applying the 7 KATA to Knowledge Work

Shingo Prize winning author, Conrad Soltero. Conrad won the Shingo Prize as the principal author of The 7 Kata: Toyota Kata, TWI, and Lean Training. It was published in 2012 by Productivity Press. He works at the Texas Manufacturing and Assistance Center or TMAC as we’ll call it and is a Shingo prize examiner.

For the last 20 years, Conrad has provided industry with a wide array of management and workforce development services. He has been published in various media outlets and the principle author of the award-winning book, The 7 Kata, co-authored with Patrick Boutier. Conrad and Patrick are both certified through the TWI Institute as a trainer in Job Instructions, Job Relations, Job Methods, Problem Solving and Job Safety.

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Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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May 11, 2015

Implementing TWI Skills Into Daily Routines , Part 2

Mark Warren, of Tesla2 Inc. has decades years of experience working with Tier 1 and 2 suppliers to improve their manufacturing productivity and quality. He travels the world to learn and teach about Lean and most specifically TWI.  He likes to concentrate on problem solving methodologies as applied to lean manufacturing, failure analysis, reliability improvements, and in-house, OEM and field warranty failure reduction.  Mark will be discussing Training within Industry at the upcoming 9th Annual TWI Summit n Jacksonville, FL.

Mark's session at the Summit is Making TWI Useful: Ohno’s Secrets: Results of a case study from multiple industries (high volume to low volume – machining, assembly, foundry, textile and office) Inspired by a 1956 program delivered in Japan that taught problem solving using all three TWI skills and the Management Training Program targeting middle managers. The objective was to create similar results as Ohno did inside Toyota.

Business901 iTunes Store

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Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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May 4, 2015

Implementing TWI Skills Into Daily Routines

Mark Warren, of Tesla2 Inc. has decades years of experience working with Tier 1 and 2 suppliers to improve their manufacturing productivity and quality. He travels the world to learn and teach about Lean and most specifically TWI.  He likes to concentrate on problem solving methodologies as applied to lean manufacturing, failure analysis, reliability improvements, and in-house, OEM and field warranty failure reduction.  Mark will be discussing Training within Industry at the upcoming 9th Annual TWI Summit n Jacksonville, FL.

Mark's session at the Summit is Making TWI Useful: Ohno’s Secrets: Results of a case study from multiple industries (high volume to low volume – machining, assembly, foundry, textile and office) Inspired by a 1956 program delivered in Japan that taught problem solving using all three TWI skills and the Management Training Program targeting middle managers. The objective was to create similar results as Ohno did inside Toyota.

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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Mar 16, 2015

TWI: How to Train Many With a Few

The System Director of Performance Improvement at Baptist Memorial Healthcare in Memphis, Tennessee, Skip Steward, is my guest this week for the second of a two-part podcast. The first podcast was Is TWI A Good Training Method for the Healthcare Field? Skip has a variety of accomplishments, qualifications and certifications in the quality improvement field that includes being a Shingo Examiner for the Shingo Institute, Certified Quality Engineer (CQE), Certified Six Sigma Black Belt, Certified Lean Champion, Certified Quality Management Systems Auditor (Exemplar Global), and TWI Job Instruction Certified Trainer.

Skip Stewart made new discoveries about standard work when he transferred to the healthcare industry to introduce Lean practice into Baptist Memorial Health Care, a network of 14 hospitals in the Memphis and surrounding area. It was there he was introduced to TWI and he quickly realized the power of good training practice in the healthcare field.

Business901 iTunes Store

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Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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Mar 9, 2015

Is TWI Good Training for the Healthcare Field?

Skip Stewart made new discoveries about standard work when he transferred to the healthcare industry to introduce Lean practice into Baptist Memorial Health Care, a network of 14 hospitals in the Memphis and surrounding area. It was there he was introduced to TWI and he quickly realized the power of good training practice in the healthcare field.

The System Director of Performance Improvement at Baptist Memorial Healthcare in Memphis, Tennessee, Skip Steward, is my guest this week for the first of a two-part podcast. Skip has a variety of accomplishments, qualifications and certifications in the quality improvement field that includes being a Shingo Examiner for the Shingo Institute, Certified Quality Engineer (CQE), Certified Six Sigma Black Belt, Certified Lean Champion, Certified Quality Management Systems Auditor (Exemplar Global), and TWI Job Instruction Certified Trainer.

This is part one of a two-part podcast.

Business901 iTunes Store

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Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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