Dec 27, 2017

2017 Business901 Podcast of the Year: The Lean Strategy with Dan Jones

Dan Jones is a management thought leader and advisor on applying lean, process thinking to every type of business across the world. He is the founding Chairman of the Lean Enterprise Academy in the UK, dedicated to pushing forward the frontiers of lean thinking and helping others with its implementation. He is also the co-author of the original books on Lean, The Machine That Changed the World: The Story of Lean Production and Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated.

 

His new book, The Lean Strategy: Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth is outstanding. I enjoyed reading it and putting it to use. In typical Dan Jones fashion, the podcast delivered some great insight.

 

Transcription, Video and Audio Versions

 

Transcription: Putting A Lean Strategy into Action

 

Video: Dan Jones discusses his new book The Lean Strategy

 

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Jan 19, 2017

Motivation the Sandler Way

Mike Crandall is an experienced Sandler Trainer who works with business owners to create and implement professional development strategies to foster the growth of individuals, teams, and organizations. Mike currently heads a Sandler Training center in Oklahoma City, Oklahoma.

 

Most motivational programs fail for one simple reason: they fail to take into account that people come to work for their own reasons, not those of the company or management, says sales and management trainer, Mike Crandall, in MOTIVATIONAL MANAGEMENT THE SANDLER WAY: How To Get Salespeople And Other Employees To Do What You Want Them To Do... For Their Reasons. Incentives need to be individualized, which means managers need to understand what makes each employee tick.

 

This requires effort, to be sure, but the rewards in the form of a highly motivated workforce can be enormous. “Employees show up at work each day for their own unique reasons, not the manager's," says Crandall. "If you're a manager and your aim is to motivate someone, your job is to find out what that unique reason is."

 

Amazon Book Link: http://amzn.to/2jVj2WL

 

Sandler Training is designed to create lasting "performance improvement" rather than the motivational "quick fix" typical of many seminar-based training programs. Sandler Training is a world leader in innovative sales, management, and leadership training.

 

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Nov 8, 2016

Lean Marketing with Kata

This is the third video of three introducing Lean to Sales and Marketing. It is aimed at mature companies, and even more focused on companies practicing Lean in operations.

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Nov 24, 2014

Lean Mapping Consists of More Than 1 Tool

I found Steven Borris use of Lean Mapping quite different in his book Strategic Lean Mapping. One that included Big Picture Map, Process Mapping, Capacity Mapping, Value-Stream Mapping, and closing with how to use this information for better problem solving and decision making. The tools within the maps are quite common for a Lean Practitioner. Listen and enjoy the Scottish Accent.

Steve is a manufacturing advisor and continuous improvement expert and does this at Productivity Jigsaw.

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Lean Sales and Marketing: Learn about using CAP-Do

Lean Engagement Team (More Info)

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Sep 30, 2013

Successful Practices using The Silva Method

I have been familiar with The Silva MethodTM for many years and have not always been a proponent of it. Jose Silva had no formal education and had little in the way of any evidence that what he taught was correct. In spite of all this, he created what we refer to today as an info-product around a practice that had little if any traction in the western world. He practically single-handily brought meditation to the Western World. This program or info-product was contained in one of my first audio cassette programs called The Silva Method: Home Study Course.

I have this on and off-going relationship with meditation for over 25 years. In recent years, I have gravitated back to meditation finding it away to clear my thoughts and, as a result, a better form of engagement. I always attested to the old Zen saying, “to take a deep breath, you must first exhale.” To engage and collaborate with others, you must be willing to first let go. I found the Silva Intuition System based very much on the same principles. One thing that I always liked about the Silva Method is that it was guided meditation versus just a meditative practice. It was a process, and most of you know how I like a process!

A long time trainer of the Silva Methods, Majorie Dearmont was gracious enough to appear on the Business podcast. Marjorie brings insight, understanding, depth and humor to her presentations and has received numerous Awards of Excellence and Special Achievement from Silva International through the years.  She is a member of the Silva International Advisory Board and a Certified Silva Success Coach.

You can find Marjorie at http://marjoriedearmont.com.

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Aug 12, 2013

Framing Big Data, part 2 of 2

Let us say you have Google or even Facebook – you have a billion users. It is almost impossible for Google and Facebook to understand whom their customers are. Intuition or even just like talking to some customers is going to give you an extremely biased view. You are going to basically base your entire description of one billion people based on interactions with what a hundred people? Having the data and the numbers are really important. Like we said previously, completely trusting the numbers and the analysis is also very foolish. You need human intelligence to interpret these numbers. It is really an interplay of the numbers and your interpretation because ultimately, even though the numbers will never give us cause of information – they can never really tell you with certainty that A causes B, it would tell you that A is related to B. It is human interaction that is needed that kind of tie these things all together into a credible story. Forget the notion that you will find one story that is correct, and everything else is wrong. All we are trying to look for is a story that is our best story, given our constraints of what we can and what we cannot.

…says Kaiser Fung, author of a new book, Numbersense a previous book, Numbers Rule Your World: The Hidden Influence of Probabilities and Statistics on Everything You Do and the popular blog, Junk Charts.

Kaiser Fung is a professional statistician with over a decade of experience applying statistical methods to marketing and advertising businesses. He holds an MBA from Harvard Business School, in addition to degrees from Princeton and Cambridge Universities. He is Vice President of Business Intelligence and Analytics at Vimeo, a high-quality video hosting platform for creative people. He previously worked at Sirius XM Radio, American Express, [X+1], Exodus Communications, and Sonus Networks. He is also an adjunct professor at New York University teaching practical statistics.

This is the second of two podcasts with Kaiser. The first one posted last week, Framing Big Data, part 1 of 2.

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Aug 5, 2013

Framing Big Data, part 1 of 2

If you have two sets of researchers who are telling you contradictory things, and they have their own data sets to support it; how do you tell which one is believable and which one is junk. In Numbersense, what I try to do is to give people, as you say, a framework to start thinking about how you would interpret all these things out there.

…says Kaiser Fung, author of a new book, Numbersense a previous book, Numbers Rule Your World: The Hidden Influence of Probabilities and Statistics on Everything You Do and the popular blog, Junk Charts. Kaiser Fung is a professional statistician with over a decade of experience applying statistical methods to marketing and advertising businesses. He holds an MBA from Harvard Business School, in addition to degrees from Princeton and Cambridge Universities. He is Vice President of Business Intelligence and Analytics at Vimeo, a high-quality video hosting platform for creative people. He previously worked at Sirius XM Radio, American Express, [X+1], Exodus Communications, and Sonus Networks. He is also an adjunct professor at New York University teaching practical statistics.

This is the first of two podcasts with Kaiser. The second one will post next week.

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Jul 22, 2013

Uncovering Compelling Insights

Steve Portigal. author of Interviewing Users: How to Uncover Compelling Insights, is the founder of  Portigal Consulting. He has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of mobile devices, medical information systems, music gear, wine packaging, financial services, corporate intranets, videoconferencing systems, and iPod accessories.

Steve speaks regularly at corporate events and conferences such as CHI, IxDA, Lift, SXSW, UIE, UPA, UX Australia, UX Hong Kong, UX Lisbon, and WebVisions. His articles about culture, design, innovation, and interviewing users have been published in interactions, Core77, Ambidextrous, and Johnny Holland. He blogs at www.portigal.com/blog and tweets at @steveportigal.

Steve was gracious enough to secure a discount code for the book, IUBUSINESS901 for 20% off,  if purchased through Rosenfeld media, Interviewing Users: How to Uncover Compelling Insights.

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Sep 10, 2012

Lean 3P is PDCA on Steroids

Well said by author Allan R. Coletta of a new book The Lean 3P Advantage: A Practitioner’s Guide to the Production Preparation Process. Development of the 3P process is attributed to Chichiro Nakao, a former Toyota group manager and the founder of Shingijutsu company. The accepted meaning of 3P is Production, Preparation, Process. AllanColetta.jpeg

Allan is a chemical engineer with an extensive background in manufacturing operations, supply chain and engineering, gained while working in the chemical process and healthcare diagnostics industries. Allan is a practitioner more so than an author and I believe you will enjoy that perspective.

Toyota delivers product designs on schedule 98% of the time (as stated by @flowchainsensei on twitter). Now, I am not sure how I can confirm this statement except that I believe this source to be accurate and even if Bob was 50% wrong, it would mean Toyota still exceeds the majority. However, after interviewing Allan and reading the book, I can understand and believe that statement. This is an excerpt from the book:

Lean 3P is a powerful enabler for invention and innovation because it creates a structure and a process for people to create both independently and collaboratively. However, 3P is not presented as a "one size fits all" means of creating brilliant new products that takes us from "blue sky" to product launch. It might work like that in some instances where a new product is a variation of an established product or in organizations where the same team is inventing, developing, and working together to launch a new product. With additional experience the role of 3P in the full product development will likely expand. For companies new to Lean 3P, the question might be how 3P will integrate into existing product development processes.

A recent blog post, Applying Lean in the Lean 3P Design Process contains a written excerpt from the podcast.

I talked to Allan for a rather long time and had to shorten the podcast. I chose to cut his acknowledgments of several people that include Andy Johnson, Maria Stopher, Ken Rolfes and two former Business901 podcast guests, Drew Locher and Ron Masticelli. I apologize to any that he mentioned and I failed to here.

Allan’s Lean experience started while serving as Site Manager for ICI Uniqema’s largest Specialty Chemicals plant in North America and continued to expand is his role as Senior Director of Engineering for Siemens Healthcare Diagnostics. His passion for manufacturing and engaging people in continuous improvement continues to grow through personal application of Lean principles. Allan serves on the Delaware Manufacturing Extension Partnership’s Fiduciary and Advisory Boards, and is a member of the Delaware Business Mentoring Alliance. He is also a member of the American Institute of Chemical Engineers and the Association for Manufacturing Excellence (AME).

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Aug 15, 2011

Games maybe your only chance to attract the best and brightest talent

Games have changed the way we play and the way we work. In the  blog post Salesforce.com's Chief Scientist on Why Gamification is the Future of Work, it says,

Rangaswami outlines how and why gamification will shape the future of work. As a new generation of knowledge workers land in jobs at organizations big and small, they're bringing with them different expectations and are motivated differently than workers once were. One way to motivate those workers is by incorporating game mechanics into the workplace, especially when it comes to rewarding worker performance.

One way to motivate those workers is by incorporating game mechanics into the workplace, especially when it comes to rewarding worker performance. honweb.jpg

I decided rather than discussing gaming with a bunch of 50 year old marketers it might be better to just go to Gemba (the real place). I found one of the top Gamer’s in the world and  discussed with him the art of gaming. His insights into teamwork, respect for people and planning skills are interesting. After listening to this podcast, I think you may find less to worry about in the future generation. In fact, the number one reason your organization needs to understand gaming is it may be your only chance to attract the best and brightest talent in the future.

My guest, Peter is part of a highly rated team (sGty) playing the game Heroes of Newerth, HoN.  Peter can be found @peterpandam on Twitter where he posts the time of his live stream games. The recorded streams are available on Justin TV. His Facebook page is Peterpandam.

Related Information:

Is every Boardroom discussing Gamification? Is yours?

Three more ways to Improve your Marketing!

The Strategy of the Fighter Pilot Revisited

Lean Thinking: Prototype early and often

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