Apr 27, 2017

The Architects of Quality & Management

Dr. Deming, Peter Scholtes, Brian Joiner, Peter Drucker, Joseph Juran, Dr. Deming


A special collection of Business901 podcasts that featured subject matter experts on the people above and with a special appearance by Brian Joiner. These are some of my all-time favorite podcasts. The collection totals just over three hours and the guests are listed in the order of appearance.


I interviewed Dr. Joyce Orsini, a professor at Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality and Kevin is the grandson of Dr. Deming. The W. Edwards Deming Institute® was founded by Dr. Deming in 1993 to provide educational services related to his theories and teachings. The aim of The W. Edwards Deming Institute is to foster understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity, and peace.


Kelly Allan Associates, Ltd. has been the point of contact for consulting and speaking on Peter’s behalf since 2000. From 1987 to 1993, Peter Scholtes shared the platform with W. Edwards Deming, helping to educate corporations about the new philosophy of the Quality movement. He was one of the first to synthesize the principles of the organizational development field with the teachings of Dr. Deming. When Peter Scholtes retired from conducting seminars and consulting, he asked Kelly to continue his work. After five years of doing this, Peter wrote a note of thanks and admiration to Kelly for his efforts, which I highly recommend that you take a look at and read. Kelly also serves on the advisory council of The W. Edwards Deming Institute.


The Business Development Director of the Drucker Institute, Peter Gandolfo, joined me on the podcast to discuss Peter Drucker and the future of the institute. I think you will be quite surprised at how the Peter Drucker’s Legacy is evolving.


The Juran’s Quality Handbook: The Complete Guide to Performance Excellence 6/e  was co-authored by Joe DeFeo and the late Dr. Joseph M. Juran. This authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country or process.


John Hunter authors the Deming Blog where he explores Deming’s ideas on management by examining his works and exploring how the ideas are being applied in organizations today. While he was alive Deming continued to learn and add to his management philosophy. The blog attempts to hold true to his ideas while also looking at how those ideas have been, and are being, extended and implemented. John combines technology with management expertise to improve the performance of organizations. He has served as an information technology program manager for the American Society for Engineering Education, the Office of Secretary of Defense Quality Management Office and the White House Military Office. He has authored the Curious Cat Management Improvement Blog for years.


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Apr 16, 2017

Storytelling Audio book

A Storytelling special collection of Business901 podcasts. The topics range from Transmedia Storytelling to How to structure and tell business stories. The collection totals just over three hours and the guests are listed in the order of appearance.


The Nonprofit Narrative: How Stories Can Save the World authored by Dan Portnoy is one of the best introductions on how to tell your story as a For-Profit or Non-Profit organization. This might be an endorsement; I own the book in both audio and as a Kindle. The book is short, to the point and will make an impact on how you tell your organization’ story. Dan can be found at The Portnoy Media Group.


Annette Simmons wrote the book, The Story Factor (2nd Revised Edition), and a hidden gem, Territorial GamesThe Story Factor became a classic when 800-CEO-READ named it in their book as one of The 100 Best Business Books of All Time (Penguin, 2009). Annette is the founder of Group Process Consulting.


Andrea Phillips is an award-winning Transmedia writer, game designer, and author. Transmedia Storytelling is a story experience both for and with an audience that unfolds over several media channels. Author Andrea Phillips provides a fantastic introduction in this podcast and her new book, A Creator’s Guide to Transmedia Storytelling.


The Power of Visual Storytelling: How to Use Visuals, Videos, and Social Media to Market Your Brand by Ekaterina Walter, is a great introduction to this subject. The book offers a viewpoint from the 20K level all the way down to pixels without missing a beat.


The Pixar Storytelling book is about effective storytelling rules based on Pixar’s greatest films. The book consists of ten chapters, each of which explores an aspect of storytelling that Pixar excels at.Pixar Storytelling: Rules for Effective Storytelling Based on Pixar’s Greatest Films.  The author of Pixar Storytelling, Dean Movshovitz was my guest on the podcast.


Donna Lichaw helps you navigate the oft-treacherous waters of product development. Donna helps you not just to tell stories or use stories to promote your product, but to build your products as if they were stories themselves. Her book, The User’s Journey: Storymapping Products That People Love shows you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome.


Dr. Nick Morgan is one of America’s top communication theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache.  Nick wrote this little treasure, How to Tell Great Business Stories, which is how I happened upon him. Since then he has published a new book, Power Cues: The Subtle Science of Leading Groups, Persuading Others and Maximizing Your Personal Impact.


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Feb 12, 2017

Training Within Industry Audio Book

This is a collection of Business901 podcasts on Training within Industry. It is about 2-hours in length and features the following guests.


 Jim Huntzinger, president of Lean Frontiers, has researched at length the evolution of manufacturing in the United States with an emphasis on lean’s influence and development. He has researched and worked to re-deploy TWI (Training Within Industry) within industry and uncovered its tie with the Toyota Way.


Mark Warren, of Tesla2 Inc. has decades years of experience working with Tier 1 and 2 suppliers to improve their manufacturing productivity and quality. He travels the world to learn and teach about Lean and most specifically TWI.


The practical nature of the TWI program makes it the ideal vehicle to commence leader capability development. So much so, that Oscar practices the skills in his everyday working life. Oscar Roche is the Director of Training Within Industry Institute in Australia.


Skip Stewart made new discoveries about standard work when he transferred to the healthcare industry to introduce Lean practice into Baptist Memorial Health Care, a network of 14 hospitals in the Memphis and surrounding area. It was there he was introduced to TWI and he quickly realized the power of good training practice in the healthcare field.


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Feb 5, 2017

Lean Construction Audio Book

This is a compilation of a series of podcasts that I have done with Lean Construction folks. It is about 3 hours in length.


At the time, Gregory A. Howell was the managing director of theLean Construction Institute(LCI), a non-profit organization devoted to production management research in design and construction.The Last Planner(sometimes referred to as the Last Planner SystemTM) is a production planning system designed to produce predictable workflow and rapid learning in programming, design, construction and commissioning of projects.


Alan Mossman of The Change Business trained as an architect and worked for many years in management and organization development. He only returned to construction in 2000 building on his knowledge and understanding of collaboration, systems thinking, quality and lean. An accredited UK based Last Planner trainer; he has coached teams implementing Lean and Last Planner for a wide range of clients in Europe, Africa, and Australia


Larry Rubrich of WCM Associates LLC has over 35 years of experience in engineering and manufacturing in the automotive, industrial, and consumer product areas. Larry spent time in Japan studying Japanese management and manufacturing techniques working directly with top-level Japanese consulting group hired by a U.S. company to implement the Toyota Production System (TPS) in its plants. Larry is the author of An Introduction to Lean Construction.


Dave MacNeel of On Point Lean Consulting: Lean Construction was my guest this week on the podcast. On Point Lean Consulting provides on-site Lean Construction coaching and training for owners, builders, and designers looking to improve the delivery of capital projects. Dave has a few great stories as he went from project management, introducing Lean into a construction company and now serving as a consultant to the industry.


Scott Sedam is President of TrueNorth Development, an internationally-known consulting and training firm focused exclusively on the building industry. Now in its fifteenth year with a staff of 6 field consultants, TrueNorth conducts consulting projects and training workshops with more than 200 builder, supplier & trade clients in the U.S., Canada, Australia and Mexico. Todd Hallett, AIA, President of TK Design & Associates, Inc. specializes in Lean Design and works, alongside Scott, in the trenches with builders, suppliers, and trade contractors.