Apr 27, 2017

The Architects of Quality & Management

Dr. Deming, Peter Scholtes, Brian Joiner, Peter Drucker, Joseph Juran, Dr. Deming

 

A special collection of Business901 podcasts that featured subject matter experts on the people above and with a special appearance by Brian Joiner. These are some of my all-time favorite podcasts. The collection totals just over three hours and the guests are listed in the order of appearance.

 

I interviewed Dr. Joyce Orsini, a professor at Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality and Kevin is the grandson of Dr. Deming. The W. Edwards Deming Institute® was founded by Dr. Deming in 1993 to provide educational services related to his theories and teachings. The aim of The W. Edwards Deming Institute is to foster understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity, and peace.

 

Kelly Allan Associates, Ltd. has been the point of contact for consulting and speaking on Peter’s behalf since 2000. From 1987 to 1993, Peter Scholtes shared the platform with W. Edwards Deming, helping to educate corporations about the new philosophy of the Quality movement. He was one of the first to synthesize the principles of the organizational development field with the teachings of Dr. Deming. When Peter Scholtes retired from conducting seminars and consulting, he asked Kelly to continue his work. After five years of doing this, Peter wrote a note of thanks and admiration to Kelly for his efforts, which I highly recommend that you take a look at and read. Kelly also serves on the advisory council of The W. Edwards Deming Institute.

 

The Business Development Director of the Drucker Institute, Peter Gandolfo, joined me on the podcast to discuss Peter Drucker and the future of the institute. I think you will be quite surprised at how the Peter Drucker’s Legacy is evolving.

 

The Juran’s Quality Handbook: The Complete Guide to Performance Excellence 6/e  was co-authored by Joe DeFeo and the late Dr. Joseph M. Juran. This authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country or process.

 

John Hunter authors the Deming Blog where he explores Deming’s ideas on management by examining his works and exploring how the ideas are being applied in organizations today. While he was alive Deming continued to learn and add to his management philosophy. The blog attempts to hold true to his ideas while also looking at how those ideas have been, and are being, extended and implemented. John combines technology with management expertise to improve the performance of organizations. He has served as an information technology program manager for the American Society for Engineering Education, the Office of Secretary of Defense Quality Management Office and the White House Military Office. He has authored the Curious Cat Management Improvement Blog for years.

 

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Apr 18, 2017

Forging Resilient Business Relationships

Michael Papanek is principal and founder of Michael Papanek Consulting.  He has over 30 years of expertise leading successful large scale change initiatives and increasing the performance of people and organizations and complex competitive markets Michaels new book From Breakdown to Breakthrough is about forging resilient business relationships in the heat of change.

 

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Apr 13, 2017

Gaining From Our Setbacks (Audio)

As an award-winning sports journalist, Sam Weinman has long studied the ripple effects of losing. But as a father of two competitive boys, he struggled to convince them that failing—whether losing a hockey game or bombing a math test—can actually be a critical part of success. So he sought out the perspectives of men and women who have turned significant setbacks into meaningful comebacks—and sometimes even new careers—to illustrate how we can not only overcome defeat but grow stronger from the experience.

 

In the interview, I turned it into a personal experience from raising my sons and associated experiences from the eSports world.

 

This was previously published as a video series.

 

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Apr 11, 2017

Do You Understand the Future Workplace?

The future-proof Workplace highlights the changes already taking place around us: the transition from skills to knowledge, the neuroscience approach to leadership and motivation, galloping technical advances, and more. Dr. Linda Sharkey is a proven leader with experience in Fortune 10 companies building teams and driving talent development initiatives that support productivity and company growth. She has specific expertise in culture transformation, developing high potential leaders and building scientific and data supported talent processes that yield better leadership capability. She is an internationally recognized expert on global leadership development.

 

Amazon Book Link: https://alexa.design/2nWkUjH

 

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Apr 4, 2017

Getting Data into the Right Format to the Right Person

Marc Vollenweider is the Chief Strategist and co-founder of Evalueserve, a global provider of research, analytics, and data management solutions. As a former partner at McKinsey & Company in Zurich and India, Marc developed a deep interest in the world of data analytics, particularly how human minds and smart machines can successfully complement each other. He saw the potential for companies to enhance productivity, shorten their time-to-market, improve quality, and gain new capabilities by leveraging mind+machine.

 

His new book, Mind+Machine is the guide to getting the right insights in the right format at the right time to the right person. Designed to show decision makers how to get the most out of every level of data analytics, this book explores the extraordinary potential to be found in a model where human ingenuity and skill are supported with cutting-edge tools, including automations.

 

Amazon Book Link: http://amzn.to/2n9hpe6

 

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Mar 15, 2017

Recognizing Your Own Opportunities

First learning about Isaac Lidsky in his popular TED Talk “What reality are you creating for yourself?” the former Saved by the Bell teen star-turned-entrepreneur Isaac recalls how the clerk he waved to in the store was really a mannequin; how he reached down to wash his hands and realized it was a urinal and not a sink. Objects appeared, morphed, and disappeared in his reality, as he learned of his diagnosis at thirteen: Retinitis Piegmentosa, a degenerative eye disease that would lead to his blindness by age 25. I was very impressed by Isaac and enjoyed the interview; amazed by his presence of mind.  

 

After initially believing his blindness was a death sentence that signaled the end of his independence and achievement, Isaac Lidsky found other pathways of perception, turning his life around with his own philosophy. In his new book EYES WIDE OPEN: Overcoming Obstacles and Recognizing Opportunities in a World That Can't See Clearly, Lidsky explores what it really means to see eyes wide open. Dispelling the notion of disability, Isaac found his true vision and courage to overcome adversity, and achieve a remarkable range of accomplishments. By reframing our fears as fiction, we too can channel our strengths, skills, and luck to achieve any goal.

 

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Mar 8, 2017

The Right Way to Energize & Engage People

With more than 30,000 copies sold worldwide, Susan Fowler’s powerful and influential book, WHY MOTIVATING PEOPLE DOESN’T WORK...AND WHAT DOES: The New Science of Leading, Energizing, and Engaging, is now available in paperback. Susan argues that most of the current approaches to engagement have not caught up to the science of motivation, resulting in short-term practices that undermine the long-term engagement they hoped to generate.

 

In her book, Fowler builds upon the latest scientific research on the nature of human motivation to explain why traditional approaches don’t work. More importantly, she provides a cutting-edge framework, model, and course of action to help leaders shape a workplace where people flourish while producing sustainable results.

 

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Feb 28, 2017

Powering the Brain for Peak Perfomance

According to neuropsychologist Friederike Fabritius, M.S. and global leadership and innovation consultant Hans W. Hagemann, Ph.D., the better we understand our brains and the type of environment that motivates us, the closer we'll be to truly achieving peak performance. In THE LEADING BRAIN: Powerful Science-Based Strategies for Achieving Peak Performance, Fabritius and Hagemann offer insights into:

  • Why some people struggle in a high-stress, deadline-oriented environment while others soar
  • How your age and gender can affect your overall "performance profile"
  • Why multitasking is the enemy and how to cut through the office's myriad distractions and sharpen your focus
  • The mental training techniques you can use to fine-tune your habits and productivity level

 

My guest on the podcast was FRIEDERIKE FABRITIUS, M.S., the head of the Neuroleadership Practice Group. She is a neuropsychologist who has extensive expertise working with top executives at multinational corporations, leveraging her scientific background to create actionable insights.

 

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Feb 7, 2017

Transitioning from Launch to Market Leadership

Ken Rutsky helps B2B growth company executives in Sales, Marketing and the C-Suite to breakthrough, achieve and grow market leadership in new and existing markets. His clients not only lead, they improve key sales and marketing metrics like leads to revenue and opportunities to close. Ken has spent 20+ years in B2B marketing roles, launching the Intel Inside broadcast co-op program in 1991 and the Internet’s first affiliate marketing program, Netscape Now. Also,  he has been CMO at several start-ups and ran Network Security Marketing at McAfee. Presently, he has his own consulting practice that includes FireEye, Nimsoft and others and has generated over $6B of shareholder value through IPOs and acquisitions, while several others have reached private equity valuations of $1B+.

 

His new book is Launching to Leading which can be found all the major bookstores and on Amazon at: http://amzn.to/2lc7lLS

 

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Jan 29, 2017

Simplification Audio Book

This is a compilation of 3 past podcasts on the subject of simplification.

 

Irene Etzkorn, is a worldwide authority on simplicity. As executive director of Simplification, she built the Simplification practice of Siegel+Gale. Her clients include the nation’s top banks, brokerage firms, insurance companies, utilities, and health care providers. Irene and Alan Siegel authored Simple: Conquering the Crisis of Complexity describing these practices.

 

Dr. Donald Sull  is a Senior Lecturer in the Technological Innovation, Entrepreneurship, and Strategic Management group at the MIT Sloan School of Management, where he teaches courses on Competitive Strategy and Strategy Execution in Volatile Markets. His book, Simple Rules: How to Thrive in a Complex World offers some great thoughts on reducing complexity.

 

Why Simple Wins author Lisa Bodell: As a globally recognized futurist and expert on innovation, Lisa Bodell ignites new thinking at every event with high energy, humor, and audience engagement. Lisa Bodell is an award-winning author and CEO of futurethink.

 

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Jan 8, 2017

Why Simplification Wins - Audio Only

When you look back on 2017: Will Complexity or Simplification Stand Out?

 

It's about time that Faster, Better, and Cheaper moves from the shop floor to knowledge workers. When we talk about getting rid of waste it is not isolated to manufacturing, it can also be done throughout the organization and even in our personal life. Lisa Bodell explains the how, what and where to start. The Who is you and the when is now. Listen and get started with SIMPLIFICATION.

 

Why Simple Wins author Lisa Bodell: As a globally recognized futurist and expert on innovation, Lisa Bodell ignites new thinking at every event with high energy, humor, and audience engagement. Lisa Bodell is an award-winning author and CEO of futurethink. As a futurist and expert on the topic of change, she serves as a global council member of the World Economic Forum; and has helped thousands of senior leaders ignite innovation at Bloomberg, Pfizer, Lockheed Martin, and many others. For more innovation news and ideas, follow Lisa on Twitter at twitter.com/LisaBodell.

 

Why Simple Wins: Escape the Complexity Trap and Get to Work That Matters: http://amzn.to/2iwQ8LY

 

Why Simple Wins Toolkit: http://amzn.to/2hr7oGg

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Dec 20, 2016

The Real Story on How to Keep Jobs at Home

The Dynamic, Collaborative Management Model That Saved a U.S. Manufacturing City

 

SECOND SHIFT: The Inside Story of the Keep GM Movement (McGraw-Hill; August 2016; HC, $30.00;) details the complexities of an automotive industry rapidly transforming due to external economic and market forces; a community reliant upon a local manufacturing facility scheduled to be added to a long list of plant shutdowns; a variety of factions and personalities at odds with the City of Lansing; and a Mayor committed to persuading GM to reverse course on its decision. To convince GM to stay, then- Lansing Mayor David Hollister rallied together an unlikely "Blue Ribbon Committee" of government, business, labor, education, and community leaders, whose collective efforts resulted in GM not only staying put in Lansing but investing over two billion dollars in three new plants and operations.

 

My guest was David Hollister, who served as the mayor of Lansing, Michigan from 1993 to 2003 until he became Director of the Michigan Department of Labor and Economic Growth under then Michigan Governor Jennifer Granholm's administration. During Hollister's tenure as mayor, he was instrumental in convincing General Motors Corporation to stay and to build the Grand River Assembly Plant in Lansing and to build a new plant in the region to replace the Lansing Car Assembly Plant which dated back to 1903.

 

I will say that I had mixed emotions about having the podcast, mostly because I was unsure that I would read the book about an event from twenty-years ago. However, after much procrastination, I started the book, one weekend and did not put it down. The story reminds me of a modern day Scenario Planning type approach introduced by Royal Dutch Shell in the seventies by Pierre Wack. The Second Shift Model provides a great blueprint mixed with an inspiring story. If your community is looking on how and what to do or even for a business about to lose a key customer this is a book worth having. Enjoy it first, practice it second.

 

Book: SECOND SHIFT: The Inside Story of the Keep GM Movement

 

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