Apr 27, 2017

The Architects of Quality & Management

Dr. Deming, Peter Scholtes, Brian Joiner, Peter Drucker, Joseph Juran, Dr. Deming

 

A special collection of Business901 podcasts that featured subject matter experts on the people above and with a special appearance by Brian Joiner. These are some of my all-time favorite podcasts. The collection totals just over three hours and the guests are listed in the order of appearance.

 

I interviewed Dr. Joyce Orsini, a professor at Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality and Kevin is the grandson of Dr. Deming. The W. Edwards Deming Institute® was founded by Dr. Deming in 1993 to provide educational services related to his theories and teachings. The aim of The W. Edwards Deming Institute is to foster understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity, and peace.

 

Kelly Allan Associates, Ltd. has been the point of contact for consulting and speaking on Peter’s behalf since 2000. From 1987 to 1993, Peter Scholtes shared the platform with W. Edwards Deming, helping to educate corporations about the new philosophy of the Quality movement. He was one of the first to synthesize the principles of the organizational development field with the teachings of Dr. Deming. When Peter Scholtes retired from conducting seminars and consulting, he asked Kelly to continue his work. After five years of doing this, Peter wrote a note of thanks and admiration to Kelly for his efforts, which I highly recommend that you take a look at and read. Kelly also serves on the advisory council of The W. Edwards Deming Institute.

 

The Business Development Director of the Drucker Institute, Peter Gandolfo, joined me on the podcast to discuss Peter Drucker and the future of the institute. I think you will be quite surprised at how the Peter Drucker’s Legacy is evolving.

 

The Juran’s Quality Handbook: The Complete Guide to Performance Excellence 6/e  was co-authored by Joe DeFeo and the late Dr. Joseph M. Juran. This authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country or process.

 

John Hunter authors the Deming Blog where he explores Deming’s ideas on management by examining his works and exploring how the ideas are being applied in organizations today. While he was alive Deming continued to learn and add to his management philosophy. The blog attempts to hold true to his ideas while also looking at how those ideas have been, and are being, extended and implemented. John combines technology with management expertise to improve the performance of organizations. He has served as an information technology program manager for the American Society for Engineering Education, the Office of Secretary of Defense Quality Management Office and the White House Military Office. He has authored the Curious Cat Management Improvement Blog for years.

 

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Apr 23, 2017

Sean Ellis Introduces Hacking Growth

The definitive playbook by the pioneers of Growth Hacking

 

This podcast is packed with actionable advice as only Sean Ellis can deliver. 

 

Sean Ellis is CEO and founder of GrowthHackers.com, the number one online community for GrowthHackers with 1.8 million global users. Sean coined the term "growth hacker" in 2010 and is the producer of the GrowthHackers Conference. Prior to GrowthHackers, Sean founded and sold customer insights company Qualaroo, growing it to millions of dollars in recurring revenue with customers such as Starbucks, Amazon and Intuit. He has also led growth or marketing for Dropbox, Eventbrite, LogMeIn (IPO), Uproar (IPO) and Lookout.

 

Sean's new book Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success does for market-share growth what Lean Start-Up did for product development, and Scrum did for productivity. It involves cross-functional teams and rapid-tempo testing and iteration that focuses customers: attaining them, retaining them, engaging them, and motivating them to come back and buy more.

 

 

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Apr 18, 2017

Forging Resilient Business Relationships

Michael Papanek is principal and founder of Michael Papanek Consulting.  He has over 30 years of expertise leading successful large scale change initiatives and increasing the performance of people and organizations and complex competitive markets Michaels new book From Breakdown to Breakthrough is about forging resilient business relationships in the heat of change.

 

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Apr 16, 2017

Storytelling Audio book

A Storytelling special collection of Business901 podcasts. The topics range from Transmedia Storytelling to How to structure and tell business stories. The collection totals just over three hours and the guests are listed in the order of appearance.

 

The Nonprofit Narrative: How Stories Can Save the World authored by Dan Portnoy is one of the best introductions on how to tell your story as a For-Profit or Non-Profit organization. This might be an endorsement; I own the book in both audio and as a Kindle. The book is short, to the point and will make an impact on how you tell your organization’ story. Dan can be found at The Portnoy Media Group.

 

Annette Simmons wrote the book, The Story Factor (2nd Revised Edition), and a hidden gem, Territorial GamesThe Story Factor became a classic when 800-CEO-READ named it in their book as one of The 100 Best Business Books of All Time (Penguin, 2009). Annette is the founder of Group Process Consulting.

 

Andrea Phillips is an award-winning Transmedia writer, game designer, and author. Transmedia Storytelling is a story experience both for and with an audience that unfolds over several media channels. Author Andrea Phillips provides a fantastic introduction in this podcast and her new book, A Creator’s Guide to Transmedia Storytelling.

 

The Power of Visual Storytelling: How to Use Visuals, Videos, and Social Media to Market Your Brand by Ekaterina Walter, is a great introduction to this subject. The book offers a viewpoint from the 20K level all the way down to pixels without missing a beat.

 

The Pixar Storytelling book is about effective storytelling rules based on Pixar’s greatest films. The book consists of ten chapters, each of which explores an aspect of storytelling that Pixar excels at.Pixar Storytelling: Rules for Effective Storytelling Based on Pixar’s Greatest Films.  The author of Pixar Storytelling, Dean Movshovitz was my guest on the podcast.

 

Donna Lichaw helps you navigate the oft-treacherous waters of product development. Donna helps you not just to tell stories or use stories to promote your product, but to build your products as if they were stories themselves. Her book, The User’s Journey: Storymapping Products That People Love shows you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome.

 

Dr. Nick Morgan is one of America’s top communication theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache.  Nick wrote this little treasure, How to Tell Great Business Stories, which is how I happened upon him. Since then he has published a new book, Power Cues: The Subtle Science of Leading Groups, Persuading Others and Maximizing Your Personal Impact.

 

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Apr 13, 2017

Gaining From Our Setbacks (Audio)

As an award-winning sports journalist, Sam Weinman has long studied the ripple effects of losing. But as a father of two competitive boys, he struggled to convince them that failing—whether losing a hockey game or bombing a math test—can actually be a critical part of success. So he sought out the perspectives of men and women who have turned significant setbacks into meaningful comebacks—and sometimes even new careers—to illustrate how we can not only overcome defeat but grow stronger from the experience.

 

In the interview, I turned it into a personal experience from raising my sons and associated experiences from the eSports world.

 

This was previously published as a video series.

 

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Apr 11, 2017

Do You Understand the Future Workplace?

The future-proof Workplace highlights the changes already taking place around us: the transition from skills to knowledge, the neuroscience approach to leadership and motivation, galloping technical advances, and more. Dr. Linda Sharkey is a proven leader with experience in Fortune 10 companies building teams and driving talent development initiatives that support productivity and company growth. She has specific expertise in culture transformation, developing high potential leaders and building scientific and data supported talent processes that yield better leadership capability. She is an internationally recognized expert on global leadership development.

 

Amazon Book Link: https://alexa.design/2nWkUjH

 

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Apr 6, 2017

Dan Roam on Winning thru Drawing

This is a compilation of all five interview segments and lasts about fifty minutes. Dan Roam is the author of the international bestseller, The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures, the most popular visual-thinking business book of all time. You could credit Dan as putting the idea of drawing and visual thinking on every business’s napkin (table) 10 years ago. Since that time, he has authored numerous books, and with Draw to Win: A Crash Course on How to Lead, Sell, and Innovate With Your Visual Mind just recently released.

 

 This was previously published as a video series.

 

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Apr 4, 2017

Getting Data into the Right Format to the Right Person

Marc Vollenweider is the Chief Strategist and co-founder of Evalueserve, a global provider of research, analytics, and data management solutions. As a former partner at McKinsey & Company in Zurich and India, Marc developed a deep interest in the world of data analytics, particularly how human minds and smart machines can successfully complement each other. He saw the potential for companies to enhance productivity, shorten their time-to-market, improve quality, and gain new capabilities by leveraging mind+machine.

 

His new book, Mind+Machine is the guide to getting the right insights in the right format at the right time to the right person. Designed to show decision makers how to get the most out of every level of data analytics, this book explores the extraordinary potential to be found in a model where human ingenuity and skill are supported with cutting-edge tools, including automations.

 

Amazon Book Link: http://amzn.to/2n9hpe6

 

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Mar 30, 2017

Subscription Businesses with John Warrillow

This is a compilation of the entire series on Subscription Businesses with John Warrillow.

John Warrillow is the founder of The Value Builder System, a company that helps business owners improve the value of their company. The author of the bestselling book Built to Sell: Creating a Business That Can Thrive Without You, which was recognized by both Fortune and Inc Magazine as one of the best business books of 2011. John’s new book is The Automatic Customer: Creating A Subscription Business In Any Industry.

The Automatic Customer: Creating a Subscription Business in Any Industry: http://amzn.to/2i3USs9

 

Built to Sell: Creating a Business That Can Thrive Without You: http://amzn.to/2i3WEcU

 

This was previously published as a video series.

 

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Mar 28, 2017

Empathy by Design

Empathy by Design is an experiential online workshop for individuals motivated to lead their team and organization, with or without authority, through the difficult process of change, development, or innovation. Seung Chan Lim (Slim) believes leaders who have empathic relationships with themselves, their family members, their team, and their customers not only have lives that are more healthy & meaningful but also more creative & effective. 

 

Program Link: http://program.realizingempathy.com/

 

Realizing Empathy Book link: http://amzn.to/2o7cZEt

 

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Mar 23, 2017

Understanding the Pixar Way to Storytelling

The Pixar Storytelling book is about effective storytelling rules based on Pixar’s greatest films. The book consists of ten chapters, each of which explores an aspect of storytelling that Pixar excels at.

 

Pixar Storytelling: Rules for Effective Storytelling Based on Pixar’s Greatest Films

 

Learn what Pixar’s core story ideas all have in common, how they create compelling, moving conflict and what makes their films’ resolutions so emotionally satisfying. The book also examines Pixar’s character development, unique, intricate story structure and use of theme, all of which are key to the studio’s. The author of Pixar Storytelling, Dean Movshovitz was my guest on the podcast. 

 

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Mar 19, 2017

Lean A3 Thinking Audio Book

A collection of Business901 Podcasts that has been grouped under the title of Lean A3 Thinking. It includes the authors below in the order of appearance and totals around 2 1/2 hours in length. If you prefer a transcription most of them are available on the Business901 Issuu website: https://issuu.com/business901.

 

Tracey Richardson is a Lean Thinker with over 29 years experience in the field. She is the author of The Toyota Engagement Equation. Tracey is an active trainer and coach in the lean field and can be found on her website at http://www.teachingleaninc.com/.

 

Mike Osterling, the President and Principal Consultant at Osterling Consulting. Mike has worked full time for the last 20 years applying the lean concepts in manufacturing and office environments. Mike is also the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. a practical, how-to guide for planning, executing, and sustaining rapid improvements in office, service, and technical environments and Value Stream Mapping

 

Matt Wrye, a Lean Implementer that has a passion for continuous learning. We discussed using the tool of A3 for their learning reports. Matt is the author of the popular blog “Beyond Lean,” which centers on evolving leadership and changing business.

 

Daniel Matthews learned what it takes to make a truly successful Lean transformation by comparing his 14 years of experience at Toyota with his observations of more than 20 different types of organizations. During his time with Toyota, Daniel was part of the original group of trainers at the Georgetown Kentucky Toyota plant charged with developing an A3 curriculum that would be used to educate team members at all levels of the organization. Dan is the author of The A3 Workbook: Unlock Your Problem-Solving Mind

 

I would regret not including a couple of other blogs posts that were actually videos on the A3 subject.

 

When using the Lean  A3 method of thinking we are told to make visual stories. I could not think of a better person to ask about condensing a visual story on one-page than Dan Roam. Dan has authored numerous books, and with Draw to Win: A Crash Course on How to Lead, Sell, and Innovate With Your Visual Mind the most recent. The Blog Post: Dan Roam on Lean A3s

 

Bob Petruska of Sustain Lean Consulting is a consultant, presenter, trainer and author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters. It is heavily illustrated and includes a CD of his innovative “placemats” designed to provide stepping stones on a development path for your team to achieve a competitive advantage. You can get a taste of Bob's A3s on my YouTube playlist: A3 Learning for Lean Thinkers.

 

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