Dec 11, 2017

Conducting Research Using The Oxford Review

David Wilkinson is the Editor-in-Chief of the Oxford Review. He is also acknowledged to be one of the world’s leading experts in dealing with ambiguity and uncertainty and developing emotional resilience. David teaches and researchers at several universities including the University of Oxford, Medical Sciences Division, Cardiff University, Oxford Brookes University School of Business and many more. He is the author of The Ambiguity Advantage: What great leaders are great at, published by Palgrave Macmillan.

 

The Oxford Review aim is to get the very latest, just published, peer-reviewed research to you in brief, understandable, practical, and useful way to digest briefings; no jargon, no overload. And make you the most impressively up-to-date person in the room.

 

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Nov 28, 2017

Start-Ups Can Learn From Non-Profits

Maxine Harris is CEO and Co-Founder of Community Connections, a private, not-for-profit mental health agency in Washington, DC. She is also the Executive Director of The National Capital Center for Trauma Recovery and Empowerment. In the past several years, Community Connections has specialized in gender-specific approaches to treating women and men, trauma survivors, homeless persons, and substance abusers.

 

Author of numerous books and articles, Dr. Harris has recently authored "Lessons For Non-Profit and Start-Up Leaders: Tales of a Reluctant CEO." I will say I was somewhat reluctant to do the podcast, and not sure where it was going to go but undoubtedly this is one of best podcast I have had for start-ups. Her insight into people and culture was excellent.

 

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Amazon Link: Managing to Make a Difference

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Nov 9, 2017

Thriving in a Digital Age

THE DIGTIAL HELIX provides organizations the power to act faster and do it better than before by developing a digital culture from the ground up. Digital transformation promises a bridge to a future, where organizations can thrive with more fluid business models and processes. The few who get digital transformation right deliver twice as fast as other organizations, and see a near-immediate doubling in brand value.

 

This new book, THE DIGITAL HELIX: Transforming Your Organization’s DNA to Thrive in the Digital Age, explains the specifics of digitally transforming an organization from the role of the digital-explorer leader in using information to empower the organization to move better and faster to shifts in sales, marketing, communications and leadership, product development, and service and support.

 

The book introduces The 7 Components Of The Digital Helix:

  1. Executives As Digital Helix Explorers
  2. Themes And Streams
  3. Customers Have Experiential Portfolios
  4. Marketing And Communications As Flow
  5. Sales Are Connected Moments
  6. Everybody Is Responsible To Each Other
  7. In The Moment One Step Ahead Always

 

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Amazon Link: Managing to Make a Difference

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Nov 2, 2017

Engage, Retain & Develop Talent

“Organizations and managers should be intentional and aggressive about creating a culture in which people feel valued, significant, and fulfilled, a culture in which people truly look forward to going to work,” says Larry Sternberg. Managing to Make a Difference distills the authors’ fifty years of combined leadership and consulting experience focused on best practices in engaging, retaining, and developing top performers. 

 

The tools and techniques the authors present will enable managers to:

  • Motivate, inspire, and lead teams with confidence
  • Manage through challenges and overcome obstacles
  • Develop key talent and maintain high engagement
  • Adopt practical management tools based on substantiated research

 

Managing to Make a Difference includes tools such as:

  • Career Investment Discussions
  • Focus On You
  • The GIFT Formula
  • Human Investment Planning

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Oct 23, 2017

Amazing Power of Added Insights

Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She’s built a reputation as a fresh, modern voice in the leadership world by pairing her scientific grounding in human behavior with a pragmatic approach to business challenges. Her second book, Insight, delves into the connection between our self-awareness – what she calls the meta-skill of the twenty-first century – and our performance and success, both in life and the workplace.

 

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Amazon Link: Insight: Why We're Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life

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Oct 11, 2017

Mastering your To Do List

According to biz-life strategist TEDx speaker Cortney McDermott, and new author of the book, Change starts within you, now is the perfect time to master your to-do list. “There’s something about the instant gratification of checking off or, even better, drawing a thick line through a ‘to-do,’” says McDermott, author of Change Starts Within You. “But it’s not about chasing gold star after gold star. There is a secret thought-process to mastering your to-do list…in a way that’s sustainable.” McDermott discusses: 

 

  • Why spreading out the list is key: Learn to limit your list to what must get done that day
  • Her go-to guide for quickly and easily organizing your long-term plans
  • The added benefits of mastering your “to-do” list: Fulfillment, Presence, and Flow
  • How being more strategic about you daily list can help you fully connect with others

 

A perfect read to get ready for the New Year. 

 

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Oct 2, 2017

Service Design Audio Collection

A special collection of Business901 podcasts on the subject of Service Design. The collection totals over four hours and the guests are listed in the order of appearance.

 

Marc Stickdorn graduated in Strategic Management and Marketing and worked in various tourism projects throughout Europe. A leading proponent thru the years of Service Design, Marc co-authored This is Service Design Thinking.

 

Arne van Oosterom, Partner at DesignThinkers is a Strategic Design agency that specializes in social innovations, service innovations, customer centered design, marketing 2.0 and branding. They provide a bridge between business opportunities and creative solutions.

 

At Work•Play•Experience Adam St. John (aka Adam Lawrence) turns good services into memorable service experiences that start people talking. Adam says, “Your customers will feel better served, will appreciate the value of your work and will be more loyal to your company.

 

Service Design Teacher and Practitioner, Vincenzo Di Maria trained as a designer at Central St. Martin’s College of Art Design in London where he still teaches. Vincenzo is the co-founder of Common Ground, a service design firm working across Europe. Their work focuses on socially responsive design and innovation ranging from products to services and experiences.

 

Lance A. Bettencourt, PhD, has led job-centric innovation projects with many of the world’s leading companies and his thought-leadership is evident his publications on job-centric innovation. His book Service Innovation: How to Go from Customer Needs to Breakthrough Services was my introduction to Service Design

 

Economist by education, Sylvain Cottong has spent his career at the intersections of business, society, technology, science & culture, with the value of design for process, service & product development and more generally with leadership & innovation. You can find him at  strategybuilders.eu, a Luxembourg based network of international consultants.

 

A founding partner of Livework,  Ben Reason now leads the London studio on service design and innovation projects for both UK and international clients. Ben is the co-author of Service Design: From Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience.

 

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Aug 29, 2017

Failure as an Art Form

Stefana Saxton serves as a Business Excellence Innovation Leader for Business Excellence (BEx®) at Black & Veatch where she works with internal and external clients to identify, prioritize, and execute mission critical business improvements and innovations that add value to the company, its business partners, and clients globally. Stefana has worked with clients in healthcare, finance, engineering, programs, operations, information technology, manufacturing, and development.

 

We had a great conversation about development and in particular her upcoming session, Innovation, the Art of Being Wrong at The LPPDE North America 2017 conference in San Jose this September. In her session, she will demonstrate how organizations must embrace failure to accelerate innovation. Through mental framing, learn to create freedom from the fear of failure using adaptive analytical perspectives that encourage ideas and discovery. How to keep your organization innovative and successful by creating a culture of passion, drive, and ambition in the midst of failure.

 

The Lean Product and Process Development Exchange, Inc. is a nonprofit organization created to foster opportunities to grow and share the knowledge, expertise, and experiences that help organizations use lean product development to dramatically improve product development performance.

 

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Aug 22, 2017

The Negotiated Journey

Geurt Jan de Heus is a medical doctor by training. After several years in management positions in the pharmaceutical industry, he changed his life and career to join RoutsLaeven. This small agency, founded 30 years ago, specializes in negotiation training, coaching and consulting. 

 

Geurt Jan is passionate about making the world a better place through more ‘constructive dialogues’. These dialogues are grounded in an open and exploratory mindset, with respect for others and yourself, aiming for fair distribution and fair processes. Helping others to live out these principles with confidence and agility ‑ even when confronted with the oppositional win-as-much-as-you-can style ‑ is an important part of his mission. With his 20-plus years, Geurt Jan is frequently asked to act as an advisor during difficult negotiation processes involving the public sector, larger corporations, and family businesses.

 

His new book, Mastering the Art of Negotiation: Seven Guides for Creating your Journey is an excellent resource and a book as I say in the podcast, just good to have around. Enjoy the podcast. 

 

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Aug 15, 2017

See it, Solve it, Share it

Daniel Matthews' work spans the spectrum from the University of Tennessee and Delta Faucet to Mercedes-Benz, 3M, and more. His book, The A3 Workbook: Unlock Your Problem Solving Mind is one of the best books that I know of for organizations struggling to solve problems effectively the first time. I first met Dan when he participated in the podcast for this book, Nuts and Bolts of A3 Thinking.Dan has worked for Toyota as a trainer and for the Kentucky MEP. Currently, he is the Executive Engagement Expert at Continue2Improve.com, a comprehensive leadership training organization dedicated to helping people Step Up to Challenges, Stand Outamong peers and Inspire ACTION in Others! 

 

The podcast started out as a discussion on his latest book, Teaching People to See: Toyota's Secret to Creating Exceptionally Engaged and Empowered Employees and quickly evolved to the fundamental 8-step problem-solving process. However, it was a people versus a tool conversation embodied in the saying, See it, Solve it, Share it. In my mind, this simple saying was at the heart of the book and our conversation. The podcast is 40-minutes long but I think you will find the time worthwhile.

 

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Aug 9, 2017

Building a Sustaining Lean Culture

Susan Kamacho,  HR Manager for Gemline, delivered Making Culture Visuals Come Alive – Three Easy Steps webinar as a lead-up to the 2017 Lean People Development Summit. During the webinar Susan shared:

  • Process that assisted in the creation of their culture visual
  • Getting the leadership team to embrace the culture visual
  • How the visual “came alive” with the entire facility

 

I was excited enough to ask Lean Frontiers the opportunity to share it with my podcast audience. I owe a special thank to Dwayne Butcher. Also, if you prefer the audio only it is below and on my regular Podcast channels. If you prefer to watch the video, please go to this page: http://leanpeopledevelopment.com/culturevisuals/ 

 

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About: Lean Frontiers hosts leading-edge, intensely-focused learning events for the lean community. These events take the form of Large Summits, hands-on workshops, and online learning opportunities. A unique mix of thought leaders and practitioners present, and facilitate in a variety of learning formats at each event. Everything they do is focused on involving everyone in lean thinking and giving them the skills to sustain it. Founded in 2004 by Jim Huntzinger and with business partner Dwayne Butcher, Lean Frontiers has grown considerably offering lean events in the United States, Europe and Asia Pacific. For more information on Lean Frontiers, visit www.leanfrontiers.com.

 

Lean People Development is part of Lean Leadership Week that starts with the 2-day Lean People Development Summit and ends with the 2-day Lean Accounting & Management Summit. Between the 2 events is a unique offering of workshops applicable to both sets of attendees. Join executives and their teams from around the globe and explore best practices as it relates to developing people and managing the business of the lean enterprise. Lean Leadership Week takes place September 11-15, 2017 in the charming Southern city of Savannah, GA! For more information visit: http://leanpeopledevelopment.com/.

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Aug 6, 2017

Native Advertising Explained

Mike Smith is Senior Vice President of Revenue Platforms and Operations at Hearst Magazines Digital Media and SVP of Advertising Platforms of Core Audience at Hearst. The former President of Forbes.com and former Chief Digital Officer of Forbes Media, Smith is an authority on how using real-time bidding systems with finesse can dramatically promote online advertising and branding. Before joining Forbes, Smith was Vice President and Chief Information Officer at TheStreet.com. He also worked at HBO in a variety of positions, including director of information technology. Smith is a graduate of the New Jersey Institute of Technology.

 

The podcast centered around Mike's new book: The Native Advertising Advantage: Build Authentic Content that Revolutionizes Digital Marketing and Drives Revenue Growth

 

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